Terms and Conditions

The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.

  • Use Of Site
  • This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. Phoenix Skin Dermatology and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if Phoenix Skin Dermatology believes that customer conduct violates applicable law or is harmful to the interests of Phoenix Skin Dermatology and its subsidiaries.



  • Privacy Policy
  • Phoenix Skin Dermatology use of personal information that you may submit to Phoenix Skin Dermatology through this Web site is governed by the Phoenix Skin Dermatology Privacy Policy.



  • Shipping & Delivery
  • Phoenix Skin Dermatology ships merchandise to patients only. If you would like to order products but have not been seen by a certified provider, please contact us to schedule a complimentary skin care consultation. The risk of loss and title for all merchandise ordered on this Web site pass to the customer when the merchandise is delivered to the shipping carrier.



  • Sales Tax
  • Phoenix Skin Dermatology charges sales tax for merchandise ordered on this website based on the applicable state sales tax rate and the location of which the order is being shipped from.

     



  • Warranties
  • The Content included in this Web site has been compiled from a variety of sources and is subject to change without notice as are any products, programs, offerings, or technical information described in this Web site. Phoenix Skin Dermatology makes no representation or warranty whatsoever regarding the completeness, quality, or adequacy of the Web site or Content, or the suitability, functionality, or operation of this Web site or its Content. By using this Web site, you assume the risk that the Content on this Web site may be inaccurate, incomplete, offensive, or may not meet your needs and requirements. Phoenix Skin Dermatology SPECIFICALLY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT WITH RESPECT TO THESE WEB PAGES AND CONTENT. IN NO EVENT WILL Phoenix Skin Dermatology BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES EVEN IF COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

    Products are subject to availability. Phoenix Skin Dermatology does its best to keep all inventories in stock at all times. If a product is ordered and is out of stock or backordered, an email will be sent out immediately informing the purchaser. The product will then be ordered from the distributor upon receiving payment for the product.  Once the product arrives at Phoenix Skin it will immediately be shipped out to recipient. 



    -- OR Depending on State --

    The information and content on this server is provided "as is" with no warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Any warranty that is provided in connection with any of the products and services described on this Web site is provided by the advertiser or manufacturer only, and not by Phoenix Skin Dermatology.

    The references and descriptions of products or services within the Web site materials are provided "as is" without any warranty of any kind, either express or implied. Phoenix Skin Dermatology is not liable for any damages, including any consequential damages, of any kind that may result to the user from the use of the materials on this Web site or of any of the products or services described hereon.

    The descriptions of, and references to, products, services and companies on this Web site are the sole responsibility of the companies providing the information ("advertisers"), and not Phoenix Skin Dermatology.

    The inclusion of material on this server does not imply any endorsement by Phoenix Skin Dermatology, which makes no warranty of any kind with respect to the subject matter of the server materials advertised.

    A possibility exists that the server materials could include inaccuracies or errors. Additionally, a possibility exists that unauthorized additions, deletions, and alterations could be made by third parties to the server materials. Although Phoenix Skin Dermatology tries to ensure the integrity and the accurateness of the server materials, it makes no guarantees about their correctness or accuracy. Before relying on any representation made in any of the server materials, check with the advertiser of the product or service to ensure that the information you are relying upon is correct.

    Products are subject to availability. Phoenix Skin Dermatology does its best to keep all inventories in stock at all times. If a product is ordered and is out of stock or backordered, an email will be sent out immediately informing the purchaser. The product will then be ordered from the distributor upon receiving payment for the product.  Once the product arrives at Phoenix Skin it will immediately be shipped out to recipient. 



  • Return Policy
  • Unopened and unused product can be returned for refund or exchange within 30 days of purchase date, with receipt.

    Patient is responsible for shipping and associated costs for returns. To process a return, please contact us at products@phxskin.com.

    After 30 days, all merchandise is non-refundable and non-returnable; no exceptions. To ensure the correct skin care products are ordered, please contact your skin care professional at Phoenix Skin Dermatology

     



  • Store Hours
  • Customer service is available as defined on the Contact Us page of this Web site.